1. Introduction
Welcome to FlipTarot ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tarot reading platform.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
When you create an account, we may collect:
- Name and email address
- Account credentials (encrypted passwords)
- Payment information (processed through secure third-party providers)
- Profile information you choose to provide
2.2 Reading Data
When you use our tarot reading services, we collect:
- Questions you ask during readings
- Cards selected and reading results
- Reading history and timestamps
- Preferences for reading types and spreads
2.3 Usage Information
We automatically collect certain information when you use our platform:
- Device information (IP address, browser type, operating system)
- Usage patterns and interaction with features
- Cookies and similar tracking technologies
- Log data and error reports
3. How We Use Your Information
We use the collected information for various purposes:
- Service Provision: To provide, maintain, and improve our tarot reading services
- Personalization: To personalize your experience and provide relevant interpretations
- Account Management: To manage your account, process payments, and handle subscriptions
- Communication: To send you updates, notifications, and promotional materials (with your consent)
- Analytics: To analyze usage patterns and improve our platform
- Security: To protect against fraud, abuse, and unauthorized access
- Legal Compliance: To comply with legal obligations and enforce our terms
4. AI and Data Processing
Our platform uses artificial intelligence to generate tarot interpretations:
- Questions and reading data may be processed by our AI service providers
- We use secure, encrypted connections for all AI processing
- AI interpretations are generated in real-time and not stored by third-party AI providers
- We do not train AI models on your personal reading data without explicit consent
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our platform
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with a merger, sale, or acquisition of our business
- With Your Consent: When you explicitly authorize us to share specific information
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Secure authentication and access controls
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and associated data
- Export: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restrict Processing: Request limitation on how we use your data
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your account
- Analyze platform usage and performance
- Provide personalized content and features
You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.
11. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: privacy@fliptarot.com
Response Time: We aim to respond within 48 hours
14. GDPR Compliance (EU Users)
If you are located in the EEA, you have additional rights under the GDPR including the right to access, rectify, erase, restrict processing, data portability, and object to processing.
15. California Privacy Rights (CCPA)
California residents have specific rights under the CCPA. We do not sell personal information to third parties.
Thank you for trusting FlipTarot with your spiritual journey.